Services and Programs

IOI Provides Community Programs and Services to People with barriers to employment

IOI provides actual work for people with disabilities to learn pre-vocational and work skills. Referrals for services are through North Carolina Department of Vocational Rehabilitation (NCDVR) and Vaya Health, MCO.

* Admissions criteria includes being a resident of Cherokee, Clay or Graham counties, vocationally disabled by physical, emotional or mental limitations and able to benefit from the programs.

Program hours are 8:30 to 3:30, Monday - Friday with the exception of job coaching services would be determined by the community employer.

IOI offers the following programs to enhance a person’s ability to become competitively employed or to develop independent living skills:


Long Term Community Supports (LTCS)

IOI provides Adult Developmental Vocational ProgramsThis is a program for people who are 25 years old (or younger if deemed ineligible for vocational services by North Carolina Division of Vocational Rehabilitation (NCDVR) with developmental disabilities who need long-term support in skills set training, socialization skills, independent living skills, etc.   Services are in-house and out in the community.  Referrals can come through guardians, individuals and other resources. Individuals in this program can move into one of IOI’s vocational programs if they wish to become employed in the community.  IOI is licensed under the NC Division of Health Service Regulations to provide LTCS services. Medicaid or private pay covers the cost of this program.  This is a Monday - Friday program from 8:30 - 3:30.  Days and times can vary according to your requests.

Vocational Evaluation

This is a program for a short assessment of an individual’s vocational skills. The disabilities served may be developmental disabilities, substance abuse and/or mental disabilities. The services are in-house. After completing this program, an individual can be referred to any of the other programs, as appropriate to their needs.  The cost of this program is covered through NCDVR.  This is a Monday - Friday program usually from 8:30-3:30.  Times may vary according to production needs.  Days and times can vary according to your requests.

Work Adjustment

IOI provides Work Adjustment ProgramsThis program is based on a work-training environment where individuals can work to overcome their barriers to employment. The services are in-house. The disabilities served may be developmental disabilities, substance abuse and/or mental disabilities.  Individuals completing this program may be referred for job placement and job coaching services to find an appropriate job. The cost of this program is covered through NCDVR. This is a Monday - Friday program usually from 8:30-3:30.  Times may vary according to production needs.  Days and times can vary according to your requests.

Work Adjustment Job Coach Services

A person must complete either the Vocational Evaluation and Work Adjustment services. This program helps an individual prepare for job placement, provides community job development and job training for up to 21 days. This service would be at the place of employment.  Follow-up is provided for 90 days after the coaching is completed.  The cost of this program is covered through NCDVR.  The days and times of this service will vary according to the individual's work schedule and needs.

Supported Employment

This program is community based. NCDVR would determine a person's eligibility for this service based on the person's disability. The program provides intense vocational assessment, job development, job placement and job coaching services. The cost of this program is covered by NCDVR. The days and times of this service will vary according to the individual's work schedule and needs.

Supported Employment Long Term Vocational Support (LTVS)

A person must have been successful in Supported Employment to receive this service. LTVS is designed to provide necessary job and other work-related supports that are necessary to provide each individual with employment stability and career advancement.  Supports are provided to the individual, employer and others that are involved with the individual to enable them to maintain their independence in community employment.  Follow-up is provided at least two times each month or as needed with the individual and the employer at the site of employment for as long as the individual desires this service.  The cost is covered by Medicaid funding or IOI.  The days and times of this service will vary according to the individual's work schedule and needs.

Pre-ETS Program (Pre-Employment Transition Services)

This program is for students ages 14 -19 in grades 9 - 12. This program serves six schools in the three counties IOI serves. Weekly classes cover soft skills required in employment along with real work trials and tours of local employment possibilities. The cost of this program is covered by a NCDVR grant.

Wavier Program

IOI provides Community Alternatives Programs (CAP)This is a program for people who are 25 years old (or younger if deemed ineligible for vocational services by NCDVR with developmental disabilities. This program provides opportunities to improve self -help, socialization, and skills set training in a setting outside of their home. The services are in-house and in the community. Referrals for this program come through Vaya Health. IOI is enrolled with NC Division of Medical Assistance and Vaya Health MCO to provide Day Supports – individual and group.  The cost of this program is covered by Medicaid Innovations Waiver.  This is a Monday - Friday program from 8:30 - 3:30.  Days and times can vary according to your requests.

Industrial Opportunities 2018/2019 Outcomes and Measurements

The complete Outcomes Measurements/Program Evaluation is available at IOI for your review.


If you would like to receive more information on the IOI Community Programs and Services, please complete our Contact Form. A Staff member will contact you to discuss your needs.

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